Terms of Use


Welcome to dvaaclothing.com. dvaaclothing.com and its affiliates provide their services to you subject to the following conditions. If you visit or shop at dvaaclothing.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future dvaaclothing.com service or visit or purchase from any business affiliated with dvaaclothing.com, whether or not included in the dvaaclothing.com Web site, you also will be subject to the guidelines and conditions applicable to such service or business.

PRIVACY

Please review our Privacy Policy, which also governs your visit to dvaaclothing.com, to understand our practices

ELECTRONIC COMMUNICATIONS

When you visit dvaaclothing.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of dvaaclothing.com or its content suppliers. The compilation of all content on this site is the exclusive property of dvaaclothing.com. All software used on this site is the property of dvaaclothing.com or its software suppliers.

SITE ACCESS

dvaaclothing.com grants you a limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This permission does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of dvaaclothing.com. You may not use any proprietary information (including images, text, page layout, or form) of dvaaclothing.com and our affiliates without express written consent. You may not use any meta tags or any other hidden text utilizing dvaaclothing.com name or trademarks without the express written consent of dvaaclothing.com. Any unauthorized use terminates the permission granted by dvaaclothing.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of dvaaclothing.com so long as the link does not portray dvaaclothing.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any dvaaclothing.com logo or other proprietary graphic or trademark as part of the link without express written permission.

RISK OF LOSS

All items purchased from dvaaclothing.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

dvaaclothing.com and its affiliates attempt to be as accurate as possible. However, dvaaclothing.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by dvaaclothing.com itself is not as described, your sole remedy is to return it in unused condition.

PRICING

Except where noted otherwise, the List Price displayed for products on our website, whether in Foreign Currency or Indian Rupees represents the full price of the product.

With respect to items sold on dvaaclothing.com, we charge your credit card before your order has entered the shipping process. For any reason if we are not able to ship you products as per your order, we will intimate you electronically and refund the value of the products not available. Any additional Shipping Fees, if applicable, will not be refunded.

Despite our best efforts, a small number of the items in our catalog may be mis-priced. If we discover a mis-pricing, we will do one of the following:

If an item correct price is lower than our stated price, we will charge the lower amount and ship you the item.

If an item correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

The prices displayed on this site are quoted in Indian Rupees with approx. conversion rate in US Dollars. The actual amount to be paid by you will be the equivalent amount in the currency of your credit card, as per the conversions done by your bank / credit card provider on the date of billing.

Exchange, Returns & Refunds

We want you to love what you purchase, but if something isn’t right do let us know.

In the unlikely event that something you ordered from dvaaclothing.com is damaged or defective, or if product delivered is different from what you had expected in size or style, you may return the product. Please ensure the product is unused and in the same condition as you received it with original invoice, and preferably in its original packaging. Please return the product within 7 days from the date on which your order was delivered. Intitiate the return or exchange by contacting us at "support@dvaaclothing.com.

Courier it to the following address:

DVAA (Bagavathi and Partners) - INDIA
47 F/4 Dr. Ramasamy Salai, KK Nagar

Chennai, TN, 600078
+91 8454913545
DVAA (USA)
263 Livingston St,
Norwood, NJ 07648 USA

+1 2014067144

 

All returns/exchanges are subject to quality check at our end. Please note we do not accept return/exchange for international orders (except USA). Also we do not accept return/exchange for made-to-order items and accessories, unless it is a quality defect.

A refund is offered only on merchandise sold at maximum retail price, without any discount. Merchandise bought on sale/discount offer is not eligible for a refund. However it can be exchanged for different size/style or an online credit coupon.

In special cases, a refund is provided irrespective of the discount when:

  1. The order is cancelled prior to dispatch due to unavailability.
  2. The product is returned due to a quality defect or damage during transit.

The refund amount is credited to your initial payment account within 14 working days.

An online credit coupon is a digital credit note which you can avail in lieu of merchandise return or exchange on www.dvaaclothing.com. This coupon is valid for 90 days on a single purchase. Please apply this coupon at checkout to avail the discount. Please note the coupon is applicable on a cart value equal to or higher than the coupon value. Any cart value exceeding the coupon amount will be borne by you.

SIZING

The fit of our clothing depends on the cut, fabric and style of each garment. Some garments are designed to have a looser, relaxed fit and some garments are styled to be more fitted. Please review our sizing guide to select the size best suited to you.

PRODUCT PROPERTIES AND WASH CARE

All of DVAA products are handcrafted using the finest natural fibers. The subtle variations in color, texture and finish are intrinsic to hand made products. Our products involve crafts-based traditions of hand spinning, dying, weaving, wood block printing and embroidery. We use both vegetable dyes and commercial dyes with the goal of minimizing our impact on the environment while striving for the best color properties. An irregular weave or print is not a defect - handloom by definition means uncertainty when it comes to uniformity.

COLORS

We have done our best to display as accurately as possible the colors of the products shown on this Web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor display of any color will be accurate. Reds and blues tend to run. Please always dry-clean all Jamdhani (Khadi Cotton); wash like colors together and dry inside out in the shade. Silks must only be dry cleaned.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

This site is provided by dvaaclothing.com on an as is and as available basis. dvaaclothing.com makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, dvaaclothing.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. dvaaclothing.com does not warrant that this site, its servers, or e-mail sent from dvaaclothing.com are free of viruses or other harmful components. dvaaclothing.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

DISPUTES

Any dispute relating in any way to your visit to dvaaclothing.com or to products you purchase through dvaaclothing.com shall be submitted to confidential arbitration in Tamil Nadu, India, except that, to the extent you have in any manner violated or threatened to violate dvaaclothing.com intellectual property rights, dvaaclothing.com may seek injunctive or other appropriate relief in any court in India or internationally, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing under the Indian Arbitration Act. The arbitrator award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site policies, modification, and severability Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to dvaaclothing.com. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

"We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time


Follow Us