To Initiate returns & exchanges, click here

We offer returns for eligible products within 14 days of the purchase date. Once a return is started online, you have 30 days to send it back with our prepaid label. During Holidays (Nov 1st to Dec 31st), we are accepting returns/exchanges up to 30 days of the purchase date.

The following conditions apply:

- A $10 return label fee will apply to all returns. 

- Exchanges for a different colour/size in the same style are free.

- The original shipping costs are non-refundable.Items must be unwashed, unworn, with the hang tags attached and the tree code cannot have been registered.

- All returns are subject to inspection upon arrival at the warehouse.

Please be sure to inform us of any changes in what will be sent back, as any discrepancies discovered between what was discussed and what arrived will be issued as charge-backs/credits (as applicable).

If your item arrived damaged please reach out to us at and include an image of the damage.

We do not offer return labels for international orders. 

To start your returns - Click Here

- Items marked as final sale.

- Free gifts or promotional items with retail value.

Your refund will be issued once the return has been settled after arrival and inspection at our warehouse (typically 1-3 business days after the return has been delivered).

Yes! Just enter the email you used to place your order in the text box above and click "start"! You'll receive an email with a link to access our returns portal. Once you are in you'll see your order and be able to select return or exchange for each of the items eligible.